FREE SHIPPING ON ORDERS OVER $50
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– You must only use the Website in accordance with these Terms and any applicable law.
– You must not (or attempt) to:
Before you may place Orders and access the Website for that purpose, you must register an Account with Nu Body Aust. To register an Account, you must:
You must follow the instructions on the Website as to how to make an Order and for making changes to your Order before you submit an Order.
Subject to these Terms, and cases of Error or Obvious Error, despite any previous Price you may have seen or heard, the Price or related charges (for example delivery charges) shown or told to you (on the Website) in respect of any Order, is the Price and charges communicated to you via the Order Confirmation.
Unless otherwise stated, all payments to Nu Body Aust are to be made in Australian Dollars.
Payment for an Order is required to be made in full at the time of the Order being accepted by Nu Body Aust by one of the payment methods disclosed on the Website.
If you are not entitled to use the payment method or account selected for the Order or if the payment method or account does not have sufficient funds or credit facilities to cover the Order, then the Order may not be processed.
Upon placement of an Order, Nu Body Aust will issue an Order Confirmation which will be sent to you by e-mail. This email is not an acceptance of the Order.
A binding agreement between you and Nu Body Aust for the purchase of Products is formed when you receive a shipment confirmation communication from Nu Body Aust. You agree that Nu Body Aust is not obliged to supply the Products to you until the Order has been accepted and an Agreement concluded.
Nu Body Aust may in its discretion refuse to accept an Order from you or refuse to process your Order for any reason. These reasons include but are not limited to:
You are solely responsible for the activity that occurs on your Account (including Orders placed using your Account), and you must keep your Account password secure.
Nu Body Aust is not liable or any Loss suffered or incurred by you as a result of any unauthorised activity on your Account if you fail to keep your Account login information secure.
You must not use another person’s Account without Nu Body Aust’s, and/or the other person’s, express written permission.
If you suspect or become aware of any unauthorised use of your Account or that your password is no longer secure, you must notify Nu Body Aust immediately and take immediate steps to re-secure your Account (including by changing your password).
Nu Body Aust may refer fraudulent or abusive or illegal activity to the relevant authorities for investigation or prosecution.
If you discover that you have made a mistake with your Order after you have submitted it to Nu Body Aust via the Website, you may request the Order be cancelled or amended. Nu Body Aust does not guarantee that it will be able to cancel or amend the Order. In those circumstances it is not the responsibility of Nu Body Aust.
Products will be delivered to you at the place of delivery requested and nominated by you in the Order. If an error is made by you with regards to order address, this is not the responsibility of Nu Body Aust. Nu Body Aust may use independent contractors for the purposes of delivery and charge you a delivery fee as specified at the time of you placing an Order.
Nu Body Aust does not guarantee any firm delivery dates. All delivery time frames are determined as per the independent delivery partner/contractor.
Where you grant Nu Body Aust an authority to leave the Products at your nominated delivery address when placing your Order you agree that Nu Body Aust is given permission to leave the Products the subject of the Order unattended by the front door or at the reception or lobby or any relevant concierge (in the case of an apartment building) or, otherwise as per your instructions. In those circumstances, Nu Body Aust is not required to obtain a signature confirming delivery at the delivery location.
You agree that you will take delivery of the Products without unnecessary delay and at a time reasonably specified by Nu Body Aust. If you are unable to take delivery through absence from the delivery location, Nu Body Aust may leave a card providing you with instructions on collection of the Products.
Where through your unreasonable refusal to accept delivery of the Products you do not accept delivery or collect the Products, then Nu Body Aust may:
We ensure our parcels are delivered securely. However, responsibility for the safety of parcels after delivery—a confirmation from our delivery partners—rests with the receiver.
While we cannot offer refunds or replacements for stolen parcels, our customer service team can provide guidance on next steps and how to contact delivery services for support.
As and from the time when risk passes to you, Nu Body Aust will not be liable to you for Loss suffered or incurred by you in relation to the Products except as provided in the Terms;
You agree to take care when opening the Products so as not to damage it, and not to use any sharp instruments in that process.
You acknowledge that Nu Body Aust has relied entering into any Agreement with you, that:
If you do not comply with any essential obligations, Nu Body Aust may terminate an Agreement by serving a notice of termination on you.
You agree:
The Price and related charges quoted by Nu Body Aust at the time of submission of your Order is indicative only and subject to Nu Body Aust’s Order Confirmation and acceptance of the Order. Nu Body Aust reserves the right to correct any errors which may be shown in any Invoice or other Agreement communications or documents, Nu Body Aust provides to you at any time upon notice to you, including without limitation the Price and related charges, and you must accept the corrections.
Nu Body Aust reserves the right to correct any errors which may be shown in or on the Website at any time upon notice to you, including without limitation the Price and any relevant applicable delivery charges or other related charges, and you must accept these corrections.
In case of Obvious Error, Nu Body Aust may rescind any Agreement with you by notice to you of that rescission. Where Nu Body Aust elects to rescind any Agreement with you, any further obligations to supply Products by Nu Body Aust to you or by you to Nu Body Aust will be at an end and Nu Body Aust will refund to you any moneys that you have paid to Nu Body Aust in respect of same.
The price payable by you in respect of any Agreement or the Terms where stated to be exclusive of GST (or where not stated as being GST inclusive) will be treated as GST exclusive and Nu Body Aust may recover from you, the GST payable on any supply connected with any Agreement or these Terms. This GST is an additional obligation, the amount of GST recoverable is 10% of the GST exclusive price to the intent the total consideration payable for any such supplies shall be inclusive of GST and the GST inclusive price or amount shall be the sum of the GST exclusive price or amount plus the GST applicable to the supply.
If the rate of GST so imposed on Nu Body Aust increases to an amount higher than 10%, the GST recoverable shall be such higher percentage of the GST exclusive price or amount from the date of the increased rate coming into force. The GST may be recovered from you at the same time as payment is due for any applicable supply in accordance with these Terms.
Nu Body Aust may vary these Terms and any variation of these Terms shall apply to all dealings between you and Nu Body Aust from the day on which the variation takes effect. Continued use of the Website by you will be deemed to constitute acceptance of the variation to these Terms.
Website and the Website means the website that operated and maintained by Nu Body Aust in respect of the sale of Products to consumers and in respect of which Accounts are opened by you and/or Orders are facilitated and transacted.
Welcome voucher will be sent via email to the email address provided when you sign up to our newsletter. Voucher is valid for 7 days. Limit to one per account. Minimum spend $50 applies. Not valid in conjunction with any other offer.
You will receive a $10 voucher when you refer a friend, and they make an online order. $10 voucher is valid for 14 days. Limit to one per account. Minimum spend $50 applies. Not valid in conjunction with any other offer.
Valid on online orders over $50 within Australia. Not valid in conjunction with any other offer.
Simply purchase your product and if you’re not satisfied with the results, contact our Customer Care team via emailing [email protected] within 14 days of date of purchase. We’ll process your refund within 10 business days. Please keep in mind that shipping costs are not included in the refund.
This promotion is open to Australian residents aged 18 years or older. The promotional period is ongoing and does not have a specified end date (“Always-On Promotion Period”). To be eligible to enter, simply direct message (DM) Nü Body’s official Instagram account (@nubodyofficial) with a photo or video showcasing your experience with Nü Body’s products, and your email address. Multiple entries are allowed; however, each entry must be unique. The winner/s will be selected each month based on creativity, originality, and alignment with Nü Body’s brand values, and will be notified via the direct message used for entry. The winner’s social account name and content will be featured on Nü Body’s Instagram account via Stories. The winner must claim the prize by replying to the direct message from Nü Body within 14 days of being notified. If the prize is unclaimed, the initial winner will forfeit, and the prize will be offered to a runner-up. The prize includes of one (1) Heartburn Destroyer Raspberry Fizz, 15 tablets, is valued at $28 and will be supplied in the form of a voucher code that is valid for 30 days, redeemable online only and excludes shipping. The prize is not valid in conjunction with any other offer, is not transferable and cannot be exchanged for cash or any other item of equal or lesser value. By entering this competition, you agree that your content may be used for marketing and advertising purposes, and that you may receive marketing communications from Nü Body. You may opt out of receiving marketing communications at any time. Nü Body reserves the right to modify, suspend, or terminate this promotion at any time without notice.
This promotion is open to Australian residents aged 18 years or older. The promotional period is from 25/11/2024 to 25/05/2025. To be eligible to enter, simply purchase any Heartburn Destroyer product, submit a review on the Nü Body website (nubody.com.au) and tell us what you think about our Heartburn Destroyer product. The competition is drawn in the first week of every month for those who entered the month prior. One (1) winner will be selected at random each month and will be contacted via the email address used to make the online order. The monthly prize includes one (1) $50 voucher per winner and is valid for 30 days, redeemable online. Total prize pool is valued at $300 and consists of six (6) $50 vouchers. The winner must claim the prize by contacting [email protected] or replying to the Winner email within 14 days of being notified. If the prize is unclaimed, the initial winner will forfeit, and the prize will be offered to a runner–up. The prize is not valid in conjunction with any other offer, is not transferable and cannot be exchanged for cash or any other item of equal or lesser value. By entering this competition, you agree that your personal review may be used for marketing and advertising purposes, and that you may receive marketing communications from Nü Body. You may opt out of receiving marketing communications at any time.